Coronavirus Updates

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Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday29th April 2020

There are times when every parent needs a bit of support, but it’s particularly difficult being a parent at present. Knowsley Family Learning Service has a team of experienced parenting support workers who are available to give advice and suggestions to help parents manage their children’s behaviour and anxieties during this difficult time.    

If you would like to arrange a telephone call with one of the team of parent support workers, please contact the free phone number 0800 073 0043 and ask for Parenting Support.  Your details will then be given to the Early Help Hub and someone will call you back.

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